Our favorite part of the job is hearing from our clients and seeing them loving the new space! Hear from our previous projects below.

Easiest Renovation I’ve Done

Covid-19 has presented unique challenges to all businesses. In my quest to find a replacement refrigerator in my 40 year old kitchen, I discovered that was not going to be easy. Five years ago I repainted my custom cabinets, 40 years old, to spruce things up. When in June of this year the 25 year old top freezer fridge broke, and I couldn’t find anything in stock, and waited six months for two orders, I decided to just tear out that section of the kitchen and start over, so I could fit a real life size refrigerator in there. I drove to Kitchens & Baths by Herzenberg, heretofore KBH, to see what I could do. The door was locked, appointment only. Call the number and someone will help you the sign said. “Oh boy, I thought, this is going to be a project.” Wrong. I went to my car, called the number and was put on a short hold while they connected me with a designer. My lucky morning, Vonnie came on the line full of life, asking me questions, getting an idea of what I needed. I was in my car, Vonnie was inside and we came to the point where she set up a home visit to check out what I needed. I alway associated KBH with huge jobs, gigantic expensive kitchens, but my reservations need not have been a concern. My small area that required tearing out the existing cabinets that housed the too small fridge and smaller yet ovens, was, by Vonnie’s design, going to have the same configuration, only designed now to fit my new appliances and all with a budget that wasn’t over the top. I met with Vonnie at the KBH showroom where on a large flat screen TV, my kitchen plan was a very cool visual for me to actually see what Vonnie had come up with. She had cabinets out when I got there that closely matched my existing, but 100% nicer, newer and much more up to date cabinets. She gave me a much larger deeper drawer under the new ovens, with two gorgeous cabinets over fridge and ovens. She got my style and showed me hardware that wouldn’t overwhelm the rest of the design. Install day was a breeze. Vonnie called the the day before, told me what was going to happen and the guys showed up at the arranged time. They were neat and respectful of where they cut and did the their messy work. To be honest, there wasn’t much of a mess. It was finished with a humming fridge five hours later. Vonnie called to check up. She was with me the whole process, keeping me posted on the order, delivery of cabinets and install time. I am beyond thrilled with my mini renovation by KBH and Vonnie. It was the least stressful home renovation I’ve done, but actually the biggest. Thank you Vonnie and Kitchens & Baths by Herzenberg, I am one very very happy customer!

Robin R.

Enfield, CT

More Than We Could’ve Imagined

Thank you so much for the beautiful arrangement that now graces our gorgeous island. I cannot express how thrilled Bill + I are to wake up each day to such a grand kitchen. It is so much more than we could have imagined. With your planning and guidance, the entire process went smoothly and was actually fun. Please extend our thank you and appreciation to all your staff. And, I do hope you stop in to visit. Our door is always open

Gail & Bill

Suffield, CT

October 10th, 2015

Always a Pleasure

Thank you so much for all you have done to create such beautiful bathrooms for us. As always, it certainly is a pleasure working with you. We’ll talk in the spring about a “possible” bathroom/laundry room redo!

Bob & Sue

Longmeadow, MA

Positive Can-Do Attitude

Sharon and I wanted to thank you for the wonderful job you did leading our kitchen project. This was a complex mixture of people from here and California and you always provided professional advice and leadership.

No matter what the issue, you were cheerful and positive with a can do attitude. Working with you was the best part of our project and we aer so fortunate to have connected with you. We would completely recommend you to any future “kitchen project” individuals and we are very happy with our kitchen.

Thank you for being so professional and easy to work with.

Sharon & Josh

Westfield, MA

January 8th, 2010

Great Job

Fun meeting with you and Vonnie – great job.


West Springfield, MA



I am writing you to thank your for your help during the installation process of my new 54-inch Thermador hood.

Lynne and I are enjoying the beautiful hood, but above all we are extremely happy with the way you handled the entire process from order placement, expediting, returning calls and finally delivery. It is very rare to find such a service-oriented place of business nowadays, specially in your industry.

Please feel free to use me as a reference, or this letter as a recommendation to any new customer.

Pablo & Lynne

West Springfield, MA

August 24th, 2001

Magnificent Kitchen

Eli and I wanted to thank you for the magnificent kitchen we now have as a result of your company’s fine work. You have real treasures in Susan and Mike. The ideas and support were of the utmost importance from the beginning to the end of the project. Mike’s workmanship and personality were crucial in achieving the end product we are now enjoying each day. Although we didn’t see your other personnel as much as Susan and Mike, we certainly appreciate all of their efforts in getting the whole job done.

Please feel free to use us as references. We would be happy to show off our kitchen to anyone. It was extremely helpful for us to see other kitchens that were in progress or finished, and we would like to return the favor to the next customer.

Thanks for everything you did personally in overseeing his project and for helping us out when problems popped up, as are bound to occur in such a complex project. Stop by to see the finished results if you are ever up this way.


Amherst, MA

October 27th, 1997

Great Work

Thank you again for the great work and for hanging in there through our long process!


Northampton, MA

Would Not Go to Anyone Else

Vonnie is the best!! Would definitely recommend Kitchens by Herzenberg to anyone looking to remodel their kitchen, bath, family room etc. Vonnie has a good understanding of how a kitchen functions and is very knowledgeable about the products they sell. She is with you from start to finish and is a good listener. She has designed three kitchens for me and would not go to anyone else.

Lolly A.

Western MA

Feeling Rejuvenated

The drive home from the KBH we were rejuvenated that we can do this. Vonnie, you and your team have really done a lot of work and we wanted to express our sincere thanks again. Gave you some love on your Facebook page. Least we can do.

We know still more decisions to make. But after yesterday, we are really happy where you and the team have gotten our kitchen design.

Just wanted to drop a thank you this morning. Looking forward to catching up in a few weeks.

Fran & Alicia

Chesire, MA

January 25th, 2023

Wishing You All the Best

Congratulations on your new role as owner of Kitchens & Baths by Herzenberg. I am thrilled for you and have no doubt that you will lead the business to even greater heights! Wishing you all the best.


Westfield, MA

January 25th, 2023

Our Dream Kitchen

This is a very belated Thank You for all you did to make our dream kitchen (and more!) happen! Your attention to every detail was so appreciated and is echoed in every compliment we hear when friends see our beautiful renovation. You have such a gift and we are so grateful you were able to share it with us.

Rick & Cindy

Westfield, MA

Our Dream Kitchen

We are writing to express our gratitude to you and your company for the kitchen remodel work you have done in our home. It truly has gone above and beyond our expectations and reversed so many of the nightmares that others predicated we would experience with a project of this size. We love the work and could not have been more please with the process.

Our home is over a hundred years old and we knew we were likely going to run into some challenges in making our first floor into an open floor plan along with a new kitchen layout. We took over a year and met with multiple companies to get estimates and plans. We knew our search was over when we met Vonnie and felt a true partnership. She listened to the vision we had and gave us so many insightful ideas to think about. She had an incredible knack for understanding what we wanted and integrating her wealth of knowledge and experience to come to a final design.

To be honest, we had worries that the budget and timeline projections would end up being different than originally submitted. We had heard nothing but hard luck stories from friends and family and with such an old house we were resigned to expecting the unexpected. The actual experience was quite the opposite. Vonnie and her team met both the timeline and the budget plan while also making living with a remodel as painless as could be expected. Every communication was on time and problems that arose along the way were quickly resolved. The experience left us thankful and appreciative for choosing your company. The final product is beautiful, and we would recommend your team to anyone.

Brett & Paula

Suffield, CT

December 28th, 2018

Thanks Again

Let me begin by saying how much we enjoyed working with your staff. Vonnie was a tremendous help with the design and used these forces thru the entire project.

Can’t say enough about Greg and his workmanship.

We will be using you to do our kitchen over. Thanks again

Rachel & Frank

Westfield, MA

Master of Design & Organization

Bob and I are so in love with our kitchen! We would like to thank everyone who made it possible. Vonnie, you truly are a master of design + organization, and most of all, your patience is extraordinary. Thank you so much.

Bob & Sue

Longmeadow, MA


Smooth Process

Thank you for your help, guidance, and advice throughout our renovation process – your presence ensured a much smoother project!

Karen & David

Westfield, MA

Beautiful Finished Product

My apologies for being out of touch for so long. There have been many intervening events in our lives – like a first grandchild, a trip abroad, leaking water (not in this house) and a lot of work and activity. We think about you frequently as we live in our renovated house with the beautiful new kitchen, entry and dining area. We would love to have you visit and see the finished product that you all worked so hard to create and build. I hope we can all get together. The spaces are certainly fun to celebrate in.


Berkshire County, MA

January 27th, 2013

Flawless From Start to Finish

Jay and I can’t thank you enough for giving us the house of our dreams. It is fabulous! When we come in we just can’t believe it’s our house. Your design and choice of materials were the perfect match for us. The whole process from start to finish was flawless. We appreciate all you have done to make this a reality. Please stop by when you are in the area.

Jay & Kath

Wilbraham, MA

May 24th, 2007

Empathy & Professionalism

Vonnie: you have been on my mind LIKE CRAZY for so many weeks that finally I have decided to stop resisting the impulse and send a “hello, hope you are fine,” which of course, I hope you and yours are! And, hope you are as busy as you want to be! I’ll never forget, and always remark to anyone, how graceful you were on that long ago telephone call when I said “hold everything unless we can get a shower downstairs,” and with no trace of recrimination in your voice that I could detect, you said “give me three days” and off we went from there. Thank You! That, to me, was a telling indication of your empathy, professionalism, and generosity of spirit.

Karen A.

Westfield, MA

July 4th, 2022

Beautiful Designs

Callie drew up some plans for our kitchen. She was great and gave us some ideas of what to do with it.

Michael R.

Springfield, MA

Whole New Look & Feel

The project really did come out beautiful and we are very happy about it. It changes the whole look and feel of the house. It is actually a pleasure to do the laundry….hahahah. You are of course welcome to come by and see the end product of your great design work.

Thank you as well for all your help with this project.


Windsor, CT

April 23rd, 2015

A House To A Home

Herzenberg Team – we are in awe of this beautiful house we call home. Thank you for the time, care, and love you all poured into it. Come by for a glass of wine or a baked treat anytime!

The Huffstutlers

Longmeadow, MA

October 10th, 2023

Why Go Anywhere Else

When we first walked into the Herzenberg showroom this past May and spoke with Connie about a kitchen remodel, she told us “ Vonnie will take care of you.” Little did we realize at the time what that would mean. After meeting you and discussing our initial needs, we left your company, got in our car, and said “Why would we go anywhere else?”

We wanted to thank you so much for your hard work, attention to detail, and professionalism. In working with you, we always felt that you sincerely listened to us. You truly cared about what we could manage financially all while creating a space for us that reflected who we are and how we live.

We also appreciated that you were conscientious about the timeline for completion that we agreed on. It was amazing how you were constantly on top of everything! Nothing was left to change (or if seemed that way!) and we could always count things being done or contractors arriving at exactly the day and time you said they would.

The contractors who working on our kitchen were wonderful! They were pleasant to have around and also seemed to truly want to make sure we were happy with their work. We appreciated that when they left for the day they had picked up and cleaned up after themselves every night. It made it easier for us to remain “functional” in our home.

Your constant communication with us and the contractors made the work go as scheduled and created a beautiful room. We are so thrilled with our new kitchen and can’t begin to thank you enough for all that you did to make sure that the design fit our home and that the work was exceptional. We can’t imagine that anyone else would have given us what you did.

Now we say, “Why would anyone go anywhere else?”

Thanks a million!

Carl & Pat

Westfield, MA

December 1st, 2014

Thanks So Much For All Your Help

Thanks so much for all your help – greatly appreciated!

Caraline & Bill

Granville, MA

October 2012

The Right Choice

Now that we’ve been living in our house and with our kitchen for eight months it’s plain to see that we made the right choice when we decided to have a “Herzenberg Kitchen.” The design is perfect…no obstacles to run, no extra steps or wasted movements, The cabinets couldn’t be more beautiful or more esthetically pleasing. The entire package is fantastic.

I think people are expecting the above to be true of any new project in their home. Having gone through building a new house, although we’re very satisfied with it, we know that that satisfaction does not always come effortlessly with every aspect of the house. Our kitchen and bathroom cabinets are one of the parts of our home that did, once we decided to go with Kitchens by Herzenberg. The design process was fun, and the choice of woods, finishes, hardware, etc. was invaluable.

What may be as important, if not more so, than everything we’ve already mentioned is the certainty we feel that you will continue to provide whatever service and support we may need as the years go by. It’s a good feeling.

So thanks again for working to ensure that we ended up with a kitchen we are very happy with and for having a business that is not only in the service sector but actually provides service!

Bob & Diane

Wilbraham, MA

August 16th, 1993

Kept the Project Moving

Thank you for such inspiration, creativity, and energy! Rob and I appreciated you meeting with us and bringing such good ideas and thinking to the process. It really felt like it moved us forward, gave us a lot to think about. Maybe people reach plateaus in the planning process and things. Ideas & energy, wane for a while. And I feel that you infused the process with a fresh bolt of energy.

Virginia & Rob

February 2nd, 2011

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